| Agenda at a Glance |
Tuesday
12th October |
Wednesday
13th October |
Thursday
14th October |
| Morning |
|
9.00
Plenary Business Session |
9.00
Breakout Sessions
|
| Lunch |
STORE TOUR
|
Networking Lunch |
Networking Lunch |
| Afternoon |
STORE TOUR
12.30-18.00
|
Plenary Business
Session
Highlight Presentation |
Plenary Business Session
|
| Evening |
|
19.00
Offical Cocktail & Dinner
|
16.00
Airport Transfers |
Download your business programme:     
Tuesday 12th October 2010
12.30 – 18.00
Discover the German Retail Scene through the Optional Store Tour Programme
The Forum’s Store Tour Programme is unique in that participants will walk the shop floor with the marketing managers of the host companies. Participants will have first-hand discovery of how leading retailers are tackling their supply chain challenges. The tour is optional, offered at an additional fee, available on a first-come, first-served basis and delegates are requested to register for the tour.
Douglas Parfumerie
Host: Jörg Strüning, Head of Organization, Parfümerie Douglas GmbH, Germany
The Douglas Group stands for "Excellence in Retailing" – offering outstanding service, first-class product ranges at fair prices, a stimulating shopping ambiance and the friendly employees. Leader in the European market, the Douglas Group operates nearly 2,000 specialty stores.
Edeka
The Edeka Group is the largest German supermarket corporation. Founded in 1898, it consists today of several cooperatives of independent retail outlets with approximately 4,100 stores, ranging from small corner stores to hypermarkets, who operate under the Edeka banner.
Real
Host: Uwe Pieper, Supply Chain Management, Real, Germany
"Real: one store, you won't need more". Real’s focus on the consumer, innovation and quality is key to its strategy. The company highlights its leadership position in the area of innovation by continually deploying new technologies in its stores, such as self-service check-outs.
Rewe
Host: Torsten Prag, Logistics Director, East Region, Rewe, Germany
In Germany, Rewe Group employs 219,000 people working in about 11,000 stores, from supermarkets, through discount stores and self-service stores to specialist stores and travel agencies, generating turnover in the region of nearly 35 billion Euros.
Wednesday 13th October 2010
09.00 - 9.15
Welcome and Introduction to the Supply Chain Conference 2010
Tony Vendrig, Executive Vice President Business Development, Ahold Europe, The Netherlands & Chairman of the Supply Chain Committee
09.15 - 9.25
What’s New about Your Association - The Consumer Goods Forum
Jean-Marc Saubade, Managing Director, The Consumer Goods Forum
Back to Basics – the German Market
09.25 - 09.35
Welcome to Germany
Jörg Pretzel, CEO, GS1 Germany
09.40 - 10.10
Challenges of the German Retail Landscape by Metro Cash & Carry Germany
What are the challenges for German retailers today? How has consumer behavior changed? How has Metro reacted to the changing consumer? How have the hard discounters altered the retail landscape? Learn how Metro has reacted.
John Rix, CEO, Metro Cash & Carry Deutschland GmbH, Germany
Back to Basics – On-shelf availability
Welcome to session by Committee Member
John Phillips, Vice President, Customer Supply Chain & Logistics, PepsiCo, USA
10.15 - 10.45
Fresh at Albert Heijn: an Integrated Customer Driven Replenishment and Production
In this presentation the vision and practice of Albert Heijn fresh supply chain will be explained. Actual customer shopping drives the production and distribution of fresh articles. Based on KPI's as required shelf availability and attractiveness, freshness and write-offs, the flow of fresh goods is managed from the central replenishment department for all Albert Heijn stores.
Peter van Kralingen, Vice President Replenishment, Albert Heijn, The Netherlands
10.45 -11.30 Refreshment break
11.30 Session resumes
11.35 -12.05
Information Substitutes Stock – The Parfümerie Douglas' Way of Supply Chain Management
Douglas revolutionized its perfumery logistics in the past years and achieved sustainable efficiency. Discover Douglas’ supply chain strategy and the details of its latest project – the implementation of an automated forecasting and ordering system. The Douglas supply chain strategy targets company-wide IT-integrated optimization of the supply chain which is based mainly on three components: IT, integration of its suppliers and outsourcing to top logistic providers.
Jörg Strüning, Head of Organization, Parfümerie Douglas GmbH, Germany
Back to Basics – Sustainable Transportation
Welcome to the afternoon session by Committee Member
Luc Koenot, Senior Vice President Supply Chain & IT
, Delhaize Belgium
12.10 – 12.40
National Transportation Optimization (NATRO)
Migros set itself the goal of saving 10% of national transport costs. Migros uses a transportation network consisting of 400 of its own trucks, as many coming from third parties, and an intensive use of the railway. Based on performance and cost transparency, Migros has established a new transportation policy and developed practical solutions and measurements. With each player a specific target was agreed upon. The goal was exceeded, even though key measurements could not be implemented. As a side effect carbon foot print was reduced. This presentation will reveal not only the factors that contributed to NATRO’s success but also the problems it encountered.
Thomas Paroubek, SCM-Coordinator of M-Industry-Group, Migros, Switzerland
12.40 - 14.10 Lunch break
14.10 Session resumes
14.15 - 14.45
Sustainable Transportation at Delhaize
How can transportation support the productivity loop of the company while contributing to a more responsible world? The recent initiatives Delhaize Belgium successfully launched are building this program. They range from innovations on trucks and trailers to end-to-end supply chain optimization projects on store delivery plannings and store reordering.
Tanguy t'Serstevens, Vice President Retail Support Services, Delhaize Belgium
14.50 - 15.20
A Practical Way in Turkey to Minimize Transportation Cost from DC to Store
Transport represents a significant portion of the overall retail logistics costs. Through this presentation you will learn how Tesco Turkey introduced a new way of managing Distribution Center Transportation. Costs were efficiently controlled and reduced as a result while at the same time service level targets were met. What were the benefits found and lessons learned from Tesco’s experience?
Osman Doğrucu, Distribution Director, TescoKipa, Turkey
15.20 - 16.05 Refreshment break
16.05 Session resumes
16.10 - 16.50
Sustainable Urban Delivery and Yamato’s Focus on the Last Centimeter
By using a unique means of delivery: the bicycle, downtown streets are spared from large delivery trucks, and provide a more earth-friendly method to go the “last mile” in a company’s distribution chain. What has been the experience of using specially modified cargo bikes to deliver goods in Japan’s urban city centers? What are the advantages? Disadvantages? What makes the Yamato’s “Ta-Q-Bin” home delivery so successful? Learn how customer service plays a key role in Yamato’s success.
Katsuhiko Umetsu, Account Executive, Business Development/ Global Customer Solutions, Yamato Transport Co., Ltd., Japan (speaker to be confirmed)
The Future Value Chain
16.55 - 17.25
Insights into the Future Value Chain 2020
What directions will sustainability or “going green” take over the next 10 years – and to what extend will this really change our business? Will new urban infrastructures lead to significant redesigns of our physical distribution in mega-cities? How will the industry be able to serve large groups of currently underserved consumers in emerging countries? The 2020 Future Value Chain program identifies key areas in which companies need to collaborate in order to thrive in this future value chain and aims to initiate and implement concrete collaborative activity.
Gerd Wolfram, Head of CIO-Office, Metro Group, Germany
Nigel Bagley, Director, Industry Affairs, Unilever, United Kingdom
17.15 - 17.25 Closing remarks
19.00
Evening of Networking
Spend a memorable evening of networking in good company with fellow supply chain executives.
Thursday 14th October 2010
Back to Basics – Supply Chain Efficiency
09.00 - 09.10
Welcome to the morning session by Committee Member
Petra Albuschus, Senior Vice President Logistics, ICA Sverige AB, Sweden
09.15 - 09.45
Supply Chain Efficiency Means Investing in Accuracy and Trust
Investing in accuracy and trust brings significant reduction in time consumed for repetitive processes of identification within supply chain. Modifying the process of final control of goods in distribution at this retailer’s DC has lead to a significant increase in trust. The result has been significant reduction in time invested in control of goods received in retail shops. In this presentation, a store director will explain what this new process has meant for the business.
Marko Cedilnik, Executive Director of Logistics, Mercator, Slovenia
Rok Gajšek, Logistics Project Manager, Mercator, Slovenia
Srečko Bukovec, Director of Projects, Mercator Operations Slovenia, Mercator, Slovenia
09.50 – 10.20
Supply Chain Efficiency at Food Discounters
How do German discounters succeed in managing to run among the world's leanest supply chains?
Dr. Mirko Warschun, Partner, Head of Consumer Industries & Retail Practice DACH, A.T. Kearney GmbH, Germany
10.20 - 11.05 Refreshment break
11.05 Session resumes
11.05 - 11.50
Paltac's Five-Nine (99.999%) Logistics Service Level
As the leading wholesale distributor of products used daily, Paltac succeeds in supplying some 30,000 items to retailers throughout Japan efficiently, accurately and on-time. What is unique about Paltac’s warehouse and transport sharing system? How does it succeed in achieving the “five nine” accuracy at 99.999%? What role does technology play to achieve ideal delivery accuracy? How does it run a fully streamlined operation? With over 100 years of experience in merchandising and logistics systems, learn how Paltac contributed to the development of the distribution industry in Japan.
Toshiyuki Sakai, Executive Director, Chief Information and Logistics Officer, Paltac Corporation, Japan
11.55 - 12.25
Operational KPI’s Leading to Cost Excellence Internally and Externally
This piece of work looks at how Procter & Gamble has established simple KPI’s linked to cost drivers, to ensure there are cost savings which are taken out of the system. In addition Procter & Gamble is establishing this with its supplier and customer / distributor partners, to have an end-to-end impact via this simple but very effective methodology.
Nam Patel, CEEMEA Customer Service and Logistics Director Procter & Gamble, Switzerland
12.25 - 13.30 Lunch break
13.30 Session resumes
Learnings in Supply Chain
Welcome to the afternoon session by Committee Member
Mark Aylwin, Managing Director, Booker Direct, United Kingdom
13.35 - 14.05
Lessons in Sustainable Sourcing
Due to growing demand and finite resources, branded food companies face increasing challenges in securing raw materials and inputs from sustainable sources. Does the current model of a transactional supply chain adequately manage the increasing sustainability expectations of stakeholders and consumer? Recent events show how global brands have been negatively impacted by sustainability issues over relatively minor ingredients in their product line. Palm oil, sugar, beef, cotton, soy and other basic commodities are under scrutiny regarding their production impacts, and most of the supply chains in these commodities are transactional where price, volume and quality are the only attributes considered. Overlaying these concerns, traceability and chain of custody regarding sustainably produced commodities can impose significant financial constraints on value chains with thin margins and with questionable tangible value added. A dialog needs to be initiated between the consumer brands and the commodity trading community regarding performance expectations and attributes required to minimize the inherent risk associated with sourcing. What role should each group play to drive these issues thru the supply chain? What is the appropriate sourcing structure or model to insure sustainable sourcing?
David McLaughlin, Managing Director and Vice President: Agriculture, World Wildlife Fund, USA
Back to Basics – Key Learnings from Disaster Relief Logistics
14.10 - 14.40
Deutsche Post DHL GoHelp Program: Logistics Excellence for the Relief Supply Chain
The DHL Rescue Relief Programme provides logistical support to ensure that relief goods will quickly reach victims of major sudden-onset natural disasters. The Disaster Response Team applies its professional knowledge of logistics and transportation to help governments organize the handling, warehousing and loading of relief goods for onward transportation in an efficient manner, ultimately reducing bottlenecks at the airport close to the scene of a major sudden-onset natural disaster. What lessons can we learn from disaster relief logistics that we can apply to our own businesses?
Susanne Meier, Vice President, CSR Strategy and Policy, Deutsche Post DHL, Germany
Cherry on the Cake
14.45 - 15.30
Attitude is What Determines Altitude
Miles Hilton-Barber went blind in his early twenties, but has not let that stop him from achieving his dreams. Miles weaves together rich anecdotes and humour with powerful life-lessons he has learnt whilst overcoming his blindness. He reminds his audiences that “attitude is what determines altitude” and that we too can live our dreams, because “the only limits in our lives are those we accept ourselves".
Miles Hilton-Barber, Adventurer, United Kingdom
15.35 - 15.45
Closing remarks by the Supply Chain Committee Chairman
Tony Vendrig, Executive Vice President Business Development, Ahold Europe, The Netherlands & Chairman of the Supply Chain Committee
16.00 - Bus transfer to BerlinTegel Airport
|